Host Front Office - Pillows Grand Hotel Reylof


in Gent / Ghent Are we looking for a Host Front Office - Pillows Grand Hotel Reylof

Host Front Office  - Pillows Grand Hotel Reylof

Are you communicative and creative in finding solutions? Do you deliver genuine guest services? Are you able to unveil the guest’s travel purpose and will you act accordingly?

Pillows Grand Hotel Reylof

With our elegant and home style brand Pillows Grand Hotel Reylof we focus on our guest who prefer a personal touch in carefully created and special ambiance. With an utmost service oriented focus, we are able to reach a high degree of satisfaction and with that loyal guests. Home away from home, if not at 'home then at least at Pillows' is our goal.

Pillows Grand Hotel Reylof in Ghent reopened its doors on 6 October 2018. This stately hotel with 157 rooms, bars, an extensive Living area, Salons, and a SPA has been completely transformed into a boutique hotel. Its ambience is defined by subtle luxury, soft colours, and rich, natural materials. It's not just the hotel that's got a makeover; the famous LOF restaurant has been completely renovated as well. What makes this restaurant unique is that it will have Ron Blaauw's signature style. Blaauw is one of the Netherlands' most celebrated chefs. He will translate his successful Ron Gastrobar concept for LOF. Ron Blaauw is known for his contemporary approach to cooking, which combines local ingredients with modern cooking techniques.

Your role
As Host Front Office you will be co-responsible for creating unique experiences and for the overall well-being of our guests. There is no counter as you will be working out of The Living. In The Living you will ensure a warm welcome and make your guests comfortable and offering a drink like you would at home. With your attention for detail you ensure the perfect ambiance. Additionally you will show genuine guest focus by escorting all guests to their room or suite where you will ensure their well-being. You will proactively provide information about the hotel and the points of interest in the area. As part of an all-round team of hosts you will combine your front office focus with back office work and where needed you are delighted to serve a drink.

Who are you?
Are you communicative and creative in finding solutions? Do you deliver genuine guest services? Are you able to unveil the guest’s travel purpose and will you act accordingly?

Check your profile;

  • Several years of luxury hotel or travel experience with international guests.
  • A completed hospitality degree.
  • Keen interest in continuously growing your hospitality and luxury experience.
  • Able to work independently with a positive mindset and able to make the necessary decisions when prompted.
  • A true teamplayer who can easily integrate in the current team.
  • Impeccable communicative skill in Dutch, French and English.
  • Valid EU work permit.

What we offer

We offer you a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. You will receive a competitive salary with benefits as well as an attractive discount scheme at all the hotels in our portfolio. Considering our ambitions, there will be opportunities for growth within our organization.

About IHMG

IHMG is the holding company of the hotel brands Sandton Hotels and Pillows Hotels. IHMG is a globally focused hospitality organization with a strong base in the Netherlands. The unique hotels are all situated on beautiful locations near the best places to visit. With our tailored Pillows Hotels brand we launch our luxury boutique hotel collection. We are fully focused on realizing our ambition to transform Sandton hotels according the Pillows concept. Additionally we have the ambition to realize new locations across the major European cities. More information? www.ihmg.eu

Are you the colleague we are looking for?

Please apply via the link and we will give you feedback as soon as possible and of course hope that we can realize our ambitions with you. Do you have any questions or would you like to know more about the vacancy? Then contact our recruiter Elise Bulte: +31 613 75 27 49.

We are looking forward to receiving your application!

About Pillows Grand Hotel Reylof

At Pillows Grand Hotel Reylof we offer a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. The newly designed Pillows Grand Hotel Reylof revives its heritage. Discover the Louis XIV style townhouse, mere steps away from Ghent’s historic centre. The new Pillows Grand Hotel Reylof reconnects modern flair with prestigious heritage. Start your career today at Pillows Hotels.

Contact details

Pillows Grand Hotel Reylof Hoogstraat 36
9000 Ghent
Belgium