This page was last edited on 19/09/2016.
The International Hotel Management Group B.V. (hereafter referred to as: IHMG) respects the privacy of visitors to its website. We ensure that the information you make available to us will be treated as confidential.

This privacy policy is applicable to the services of IHMG. You must be aware of the fact that IHMG is not responsible for the privacy policy of other sites and sources. By using this website, you acknowledge that you accept the privacy policy.

If you visit our website...
You can visit our website without giving any personal information. In some circumstances we will ask you for information - for example in order to correspond with you or to process your booking. If requested, we can keep you informed of our latest and most attractive offers via our email service.

How do we use your personal information?
We will always let you know why we need your personal details and how we will use this information. IHMG will not make this information available to third parties in any circumstances without your explicit consent, except:

to third parties engaged for your accommodation, such as accommodation providers;
if IHMG is under a legal obligation to do so;
if it is necessary to protect the rights of the user of IHMG's services or to protect IHMG's own rights.

How does IHMG treat the information concerning your stay?
If you book a stay through our websites, the associated information will only be used to process your reservation appropriately and to get an idea of any additional preferences. This data will help us to better adapt the website and our range of products to your preferences.

How does IHMG deal with data in the event of competitions or promotions?
If you respond to a competition or promotion, we will ask for your name, address and email. This data is used in relation to the promotion, to inform competition winners of their prize and to measure the response to the promotion.

How does IHMG deal with safety and quality?
We protect the quality and integrity of your personal information by taking appropriate technical and organisational measures. This also means that we will correct any errors in your personal data as soon as possible on request.

We collect and record your data in order to provide you with an optimal service and to process your booking as best as possible. If requested, we can keep you informed of our latest and most attractive officers via our email service. We will take great care of your information. Under no circumstances will we pass on your information to third parties. The information you give when booking a trip, or when subscribing to the newsletter, will be securely stored in our database.

Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions on this privacy policy, you can contact us:

International Hotel Management Group B.V.
Orteliuslaan 21
3528 BA Utrecht
T: +31 (0)85-48 72 000
F: +31 (0)85-48 72 099

Working at Pillows Hotels

Working at Pillows Hotels means enjoying your work. Together we work on your ambitions, because our employees make the difference! In addition, we offer a competitive salary and an attractive discount for all the hotels within the collection.

Contact details

Pillows Grand Hotel Reylof Hoogstraat 36
9000 Ghent