Front Office Host for Pillows City Hotel Brussels
- Part of the luxury Pillows Hotels
- You fulfil the guest's wishes and exceed their expectations
- You have work experience in high-end hotels
- You have knowledge of Brussels
- 38 hours
About the vacancy
It's the winter of 2017. The first Pillows Hotels opens at the Vondelpark in Amsterdam. The concept where everything really revolves around the guest is working. Within a year, we are in the TripAdvisor top 5 in the city. Subsequent hotels also achieve high rankings and get mentions in the Michelin Guide and Gault Millau.
With this 4-star hotel in the centre of Brussels, our ambitions are high! Therefore, we are looking for talented colleagues who only want to be part of the very best, including a charismatic Front Office Host who wants to do more than just check-in and check-out.
Would you like to contribute to achieving our ambitions with us?
What will you do
At Pillows Hotels, we want to create as many special moments as possible. As a Front Office Host, you are inextricably linked to the guest's experience and you make sure that every moment you have with the guest is a happy one. The contact you have with guests is friendly and warm, but never too businesslike or jovial.
As a Front Office host, you do more than just check in and out and answer the phone. You are the first moment of the guest's experience, subtly interrogating the guest's wishes and preferences and making sure the requested wishes are met, but also proactively arranging things where you surprise guests and exceed their expectations. For this, you will be in contact with various departments such as restaurant, kitchen and housekeeping.
Of course, you won't do this alone, but together with our ambitious team full of great people who want nothing more than to play the stars from the sky.
What do you get?
- Salary that matches your knowledge and experience
- Accommodation including dinner for 2 after completing your probationary period
- 10 nights' accommodation per year at a small price in our Pillows Hotels
- Discount of 35% in all our restaurants
- Discount at hotels worldwide
- Discounts for friends and family within our hotel collection and restaurants
- Collective discounts on various insurance policies at A.S.R.
- Due to our ambitions and the growth we are in, there is also room to grow within the organisation.
Who are you?
Every time, you create a place that is at least as nice as home. Guests feel more than just welcome: they feel at ease. People enjoy the contact with you.
For you, the difference is in the details. For you, hospitality equals luxurious comfort. Comfort that the guest himself didn't even know he needed yet. And the special thing about you?
Going the extra mile is something you don't have to think about, it comes naturally. That's the Pillows feeling.
Are you the talented colleague who only wants to be part of the very best? We are eager to hear your ideas! Leave your details via the link below and we will contact you within 48 hours and make sure the coffee is ready.
Not sure whether this is the right job for you, but do you think our hotel suits you? Still apply and we will be happy to see if another position suits you.